|The ICT Solutions contractor was responsible for implementing the Database of Social Services in Municipality of Shkoder and Mat. The contractor has actively participated in project implementation, being present at periodic meetings with all actors involved in the project as well as collaborating to respond to unforeseen project needs. ICT Solutions has had excellent performance by offering its technical and professional expertise. I am happy to confirm that the system has been functional for over a year now and a positive model has been created which can be replicated in other municipalities as well.
Save the Children, September 2017
|Contracted at the beginning of 2017, the ICT Solutions company has offered a high performance during the term of the contract for implementing the”Local Taxes and Tariffs Administration System”, precisely: in the technical implementation of the system; in providing consulting services for the implementation of various processes in the administration of taxes and fees; in staff training, as well on the ongoing support provided to the staff of the local task and tariffs department.
The combination of the above elements led to a successful implementation of the system, which contributed to the increase in collection of local tax revenues and tariffs, increased also transparency and quality of service.
Municipality of Shkodra, December 2017